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Privacy Policy

Last Updated: [Insert Date]

 

Everitt Waterproofing is committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us online or offline.

 

 

1. Collection of Personal Information

We may collect personal information including, but not limited to:

 

  • Your name, phone number, and email address.

  • Property address or site details for quoting and service delivery.

  • Any other information you voluntarily provide when contacting us or using our services.

 

 

We collect this information through website forms, email correspondence, phone calls, and in-person interactions.

 

 

2. Use of Personal Information

We collect and use your personal information to:

 

  • Provide you with quotes, services, and support.

  • Respond to your enquiries and manage ongoing communication.

  • Maintain business records and meet legal obligations.

  • Improve our services and website experience.

 

 

We will not use your personal information for direct marketing unless you give us explicit consent.

 

 

3. Disclosure of Personal Information

We will only disclose your personal information when:

 

  • It is necessary to deliver our services (e.g. with subcontractors or service providers bound by confidentiality).

  • It is required by law, regulation, or court order.

  • You have given consent.

 

 

We do not sell or rent your personal information to third parties.

 

 

4. Website and Cookies

Our website may use cookies and similar technologies to improve user experience and collect usage data. This may include information such as IP address, browser type, and pages visited. You can manage cookie settings through your browser.

 

 

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes both digital and physical safeguards.

 

 

6. Access and Correction

You have the right to request access to your personal information or ask for corrections if you believe it is inaccurate, out-of-date, or incomplete. To do so, please contact us using the details below.

 

 

7. Complaints

If you believe we have breached your privacy rights under the Australian Privacy Principles, you may contact us directly. We will respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

 

8. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy, please contact us here.

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